Terms of service

Terms of Service

Last Updated: August 12, 2026

Welcome to MiraLuna Stone. These Terms of Service (“Terms”) govern your use of our website and your purchase of products offered through MiraLuna Stone.

By accessing our website, placing an order, or using any of our services, you agree to these Terms. If you do not agree with these Terms, please do not use our website or services.

1. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your state or jurisdiction of residence, or that you have permission from a parent or legal guardian.

You may not use our products or services for any unlawful or unauthorized purpose.

You may not attempt to interfere with, damage, disrupt, or gain unauthorized access to our website or related systems.

2. Products and Product Information

We make reasonable efforts to display product descriptions, photographs, colors, sizes, materials, and other information as accurately as possible.

Because many of our products contain natural stones, crystals, beads, and handcrafted materials, variations in color, pattern, texture, size, transparency, inclusions, and appearance are normal and may differ from the photographs shown on our website.

These natural variations are not considered defects.

Product availability is subject to change without notice.

3. Crystal and Wellness Disclaimer

Our crystals, jewelry, spiritual products, personality quizzes, crystal recommendations, and related content are provided for personal, educational, spiritual, and entertainment purposes only.

Any statements regarding the traditional, spiritual, metaphysical, emotional, or energetic properties of crystals have not been evaluated by the U.S. Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Our products and recommendations are not a substitute for professional medical, psychological, financial, legal, or other professional advice.

Individual experiences and results may vary.

4. Orders

We reserve the right to accept, decline, limit, or cancel any order at our discretion, including in cases involving:

Incorrect product or pricing information
Suspected fraud or unauthorized transactions
Inventory availability
Technical or payment processing errors
Orders that appear intended for unauthorized resale

If we cancel an order after payment has been collected, the applicable payment will be refunded.

5. Prices and Payments

All prices are displayed in the currency shown at checkout.

Prices, promotions, discounts, and product availability may change at any time without prior notice.

You agree to provide accurate, current, and complete billing, shipping, and payment information when placing an order.

Applicable taxes, shipping fees, duties, or other charges will be displayed or calculated where applicable.

6. Shipping

Shipping times are estimates and are not guaranteed.

Delivery may be affected by carrier delays, weather, customs processing, holidays, incorrect addresses, or other circumstances outside our reasonable control.

Please review our Shipping Policy for additional information regarding shipping methods, delivery estimates, and related terms.

7. Returns, Refunds, and Cancellations

Returns, refunds, exchanges, and order cancellations are governed by our Refund Policy.

Please review the Refund Policy carefully before completing your purchase.

By placing an order, you acknowledge and agree to the return and refund conditions disclosed on our website.

8. Accuracy of Information

We try to ensure that information on our website is accurate and current. However, there may occasionally be typographical errors, inaccuracies, omissions, pricing errors, or outdated information.

We reserve the right to correct such errors and update information without prior notice.

9. Third-Party Services and Links

Our website may contain links to third-party websites or services, including marketplaces, payment processors, social media platforms, or other external providers.

We are not responsible for the content, availability, privacy practices, terms, products, or services provided by third parties.

Purchases completed through a third-party marketplace may also be subject to that marketplace's terms and policies.

10. Intellectual Property

Unless otherwise stated, all content on the MiraLuna Stone website, including our brand name, logos, graphics, photographs, product descriptions, designs, written content, quizzes, crystal matching content, and website materials, is owned by or licensed to MiraLuna Stone.

You may not reproduce, distribute, copy, republish, sell, modify, or commercially exploit our content without prior written permission.

11. Prohibited Uses

You may not use our website or services:

For unlawful or fraudulent purposes
To violate intellectual property rights
To transmit malicious software or harmful code
To collect personal information about others without authorization
To interfere with the security or operation of our website
To impersonate another person or provide false information
To engage in abusive, deceptive, or harmful conduct

We reserve the right to terminate or restrict access for violations of these Terms.

12. Disclaimer of Warranties

To the maximum extent permitted by applicable law, our website, products, services, and content are provided on an “as is” and “as available” basis.

We do not guarantee that our website will always be uninterrupted, error-free, secure, or available.

Except where expressly required by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement.

13. Limitation of Liability

To the maximum extent permitted by applicable law, MiraLuna Stone and its owners, employees, affiliates, contractors, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.

Where liability cannot legally be excluded, our total liability will be limited to the amount paid by you for the product or service giving rise to the claim, to the extent permitted by law.

14. Indemnification

You agree to indemnify and hold harmless MiraLuna Stone and its owners, affiliates, employees, contractors, and service providers from claims, losses, liabilities, and expenses arising from your violation of these Terms or misuse of our website or services.

15. Privacy

Your use of our website is also governed by our Privacy Policy.

Please review our Privacy Policy for information about how we collect, use, and protect personal information.

16. Changes to These Terms

We may update these Terms from time to time.

Changes become effective when the revised Terms are posted on our website unless otherwise stated.

Your continued use of our website after changes are posted constitutes acceptance of the revised Terms.

17. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

18. Governing Law

These Terms will be governed by the laws applicable to the business location of MiraLuna Stone, without regard to conflict-of-law principles, except where consumer protection laws require otherwise.